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Customer service critical to WRF success
WRF adds PowerVue software to CNG fleet
WRF adds PowerVue to manage CNG vehicles
Alternative Transportation Project
WRF Welcomes Guests
Wendy's Walk Honored by Legislature
WRF Secure Contract
WRF Hero
Suppy Chain Award
A Letter From the CEO
WRF Ribbon Cutting for New CNG Tractors
Golden Link Awards 2013
The Pressure Monitors
WRF Gets Multi-Million Contract
First Natural Gas Filling Station

Customer service critical to Willow Run Foods' success

by Kevin Stevens, mailto:kstevens@pressconnects.com PSBKevin 7:06 a.m. EDT March 29, 2015

The key to success for the Northeast and Mid-Atlantic Regions' premier fast-food systems distributor? Put a smile on the faces of customers and suppliers — and keep it there.

So far, so good in that regard for Willow Run Foods, Inc., a Kirkwood-based company with roots dating to 1949 with a customer list that includes Wendy's, Arby's, Popeye's. In fact, Willow Run has been acknowledged multiple times as Distributor of the Year by Wendy's, Arby's and Popeye's.

"Those people talk. Even though they're national chains, people know each other," said Terry Wood, company president and CEO. "They talk, endorse us to each other— word of mouth is actually probably our best selling point." Citing the Distributor of the Year distinctions, he added, "Those are huge for us because they help generate new business." Wood, who was raised on a dairy farm near DeRuyter, joined Willow run in 1984 and was named president in '93 and CEO in '96. He was recently named Small Business Advocate of the Year by the Greater Binghamton Chamber of Commerce.

Willow Run purchases products used by fast-food chains, warehouses them in Kirkwood and delivers directly to customers spread across 14 states. All that blossomed from what originated as a small retail door-to-door egg delivery business and, under the name Willow Run Farms, grew into a wholesale business selling to nearby groceries and restaurants. The company changed to Willow Run Foods in 1961. The move to its present Kirkwood location was made in 1999. Setting Willow Run apart from most companies is that it is 100-percent employee-owned.

It evolved into an employee stock ownership plan company in the summer of 1989. The plan allows employees to share in growth of the company, as they receive shares of company stock, value of which is determined by the success of the company and its employees. Wood was asked, a year down the road, what kinds of successes would he hope to see in the rear-view mirror. The answer spoke to community ties that extend beyond mere desire for continued Willow Run triumphs.

"Actually I'd like to see the whole area grow a little," he said. "There are too many of our young people who are graduating either college or high school who are leaving. I'd like to see some sweet spots where they could get jobs and end up staying here, make their homes here, bring this area back a little bit."


Year founded: 1949
Local address: 1006 US Route 11, Kirkwood, N.Y., 13795
Company headquarters location: 1006 US Route 11, Kirkwood, N.Y., 13795
Number of employees locally: 390
Owned by: 100% employee owned.
Annual revenues/sales: $550 million
Annual net income (profit): Privately held.

Three key strategies:

  • Be smart and control costs.
  • Serve customers beyond their expectations every day.
  • Build relationships with suppliers and customers.

Two greatest challenges in doing business:

  • Securing drivers, as there is a vast shortage of CDL drivers at present.
  • "Dramatic increase in expenses such as health care insurance," President/CEO Terry Wood said. "Standing alone this would be severe enough, but when combined with other increasing expenses such as property taxes, workman's compensation, vehicle insurance and a host of others the results can be very challenging." To view this article and more please visit Press and Sun Bulletin

Willow Run Foods adds Cadec PowerVue software to CNG fleet

Cadec Global Inc, which helps companies stay connected to their private trucking fleets, announced that in addition to its existing diesel fleet vehicles, Willow Run Foods has added Cadec’s PowerVue software to its compressed natural gas (CNG) fleet of vehicles. Willow Run Foods says it is the first distributor in the United States to deliver goods regionally using CNG. Willow Run Foods specializes in food distribution for fast food chains throughout the Northeast. As part of the company’s Alternative Transportation Project, the CNG trucks will run mostly in New York City, Long Island, and northern New Jersey, helping to offset a high-traffic region with significant greenhouse gas emissions.

When used for transportation fuel, natural gas can reduce greenhouse gas emissions considerably when compared to petroleum fuels. Cadec’s PowerVue is a modern and flexible SaaS-based fleet management system, providing all the best-in-class, advanced fleet management features in a single, easy-to-use, secure, and reliable system combined with innovative in-cab hardware designed specifically for the private fleet customer. Willow Run Foods is using PowerVue to track the CNG vehicles’ fuel consumption, along with other driver and fleet information such as driver behavior and productivity, on-time delivery data, vehicle operation, and safety. “Willow Run Foods is a long-time partner of ours, and we’re proud to be a part of their CNG initiative,” said Angela Shue, chief customer officer at Cadec. “Helping our customers get the information they need from our solution to help them run their fleets is our top priority. We’re glad to help with their environmental goals.”

“Adding CNG vehicles to Cadec PowerVue was an easy and seamless process,” said Len Basso, vice-president, operations at Willow Run Foods. “PowerVue allows us to track the use of natural gas versus diesel vehicles and the impact both types of trucks have on our fuel costs. With this additional information, we’re able to more easily determine our future CNG vehicle needs.” The CNG vehicle project is expected to save the company $100,000 annually. Cadec offers fleet management systems to private fleets to ensure delivery of goods over the road is safe, efficient, and on-time. Its SaaS-based software integrates wireless communications, onboard technology, and business applications to connect private fleets with their drivers and trucks for superior levels of visibility, automation, and supply chain management.

For more information, access www.cadec.com.
Article from Refridgerated Transporter Magazine Click here for the original article.

For Further Reading...
Willow Run Foods Optimizes Supply Chain Article from Cadec Global, Inc.

Willow Run Foods adds Cadec PowerVue

By CCJ Staff on July 21, 2014

Cadec Global announced that Willow Run Foods has added Cadec’s PowerVue software to its Compressed Natural Gas (CNG) fleet of vehicles in addition to its existing diesel fleet vehicles. Willow Run Foods is the first distributor in the United States to deliver goods regionally using CNG. Willow Run Foods specializes in food distribution for fast food chains throughout the Northeast. As part of the company’s Alternative Transportation Project, the CNG trucks will run mostly in New York City, Long Island and northern New Jersey, helping to offset a high-traffic region with significant greenhouse gas emissions.

Cadec’s PowerVue is a SaaS-based fleet management system that provides best-in-class fleet management features in an easy-to-use, secure and reliable system combined with in-cab hardware designed specifically for private fleets. Willow Run Foods is using PowerVue to track the CNG vehicles’ fuel consumption, along with other driver and fleet information such as driver behavior and productivity, on-time delivery data, vehicle operation and safety. “Willow Run Foods is a long-time partner of ours and we’re proud to be a part of their CNG initiative,” said Angela Shue, chief customer officer, Cadec Global Inc. “Adding CNG vehicles to Cadec PowerVue was an easy and seamless process,” said Len Basso, vice president, operations, Willow Run Foods.

“PowerVue allows us to track the use of natural gas versus diesel vehicles and the impact both types of trucks have on our fuel costs. With this additional information, we’re able to more easily determine our future CNG vehicle needs.” The CNG vehicle project is expected to save the company one hundred thousand dollars annually.

Article by, CCJ Commercial Carrier Journal - Fleet Management Magazine
For Further Reading...
Willow Run Foods Case Study from Cadec Global, Inc.

Alternative Transportation Project

September 12, 2013, Willow Run Foods Inc. Announces Alternative Transportation Project to Reduce Greenhouse Gas Emissions

Willow Run Foods Inc., a Broome County food distribution company that delivers throughout the Northeast, is initiating an alternative transportation project at its state-of-the-art facility in Kirkwood that will reduce greenhouse gas emissions. The alternative transportation project, which is receiving $1 million from New York State Energy Research and Development Authority (NYSERDA), includes 15 heavy duty compressed natural gas (CNG) trucks, leased from Ryder System, Inc. (Ryder). In addition, there will be upgrades to Willow Run’s on-site maintenance facility, operated by Ryder, to meet the unique specifications required to service natural gas vehicles.

The project is projected to reduce greenhouse gas emissions by approximately 500 tons annually, equivalent to removing 100 cars from the road. Even after accounting for the increased cost of the CNG trucks, the project is still expected to save the company $100,000 annually through a reduction of 175,000 gallons of diesel fuel consumption. The heavy duty trucks will be mostly used in New York City, Long Island and northern New Jersey, helping to offset a high-traffic region with significant greenhouse gas emissions. The vehicles will have up to a 500-mile range on a single fill-up, which is more than a typical CNG truck. This will allow drivers to complete a full delivery circuit from the company’s distribution center without having to refuel.

Each vehicle costs $234,000 which is approximately $80,000 more than a typical diesel heavy duty truck. NYSERDA is providing approximately 75 percent of the difference between the cost of a diesel truck and the cost of a CNG truck. “Our partnership with Willow Run Foods, Inc. provides an opportunity to help meet Governor Cuomo’s goal of increasing the use of alternative fuels in New York, which will be beneficial not only to the state’s cleantech economy but to the environment,” said Janet Joseph, Vice President for Technology and Strategic Planning, NYSERDA. “NYSERDA is proud to unveil this major investment in alternative transportation fuels that will assist the state in reducing its petroleum consumption while increasing our energy security.”

“We are very excited to be leading the trucking industry by being the first company to use CNG trucks for regional deliveries in the Northeast, and so are our customers. Along with our truck leasing and maintenance partner, Ryder, we are looking forward to a long and rewarding relationship with CNG trucks,” said Terry Wood, President and CEO of Willow Run Foods, Inc. “We could not have accomplished this environmentally-responsible project without the funding from NYSERDA. Willow Run Foods, Inc. has been concentrating on clean-energy projects for the past few years with funding assistance from NYSERDA, and we will continue to seek out other clean-energy projects for the future.” Willow Run Foods, Inc. a 63-year-old company with a history of clean-energy projects specializes in customized food distribution for regional and national chains throughout the Northeast. These 15 CNG vehicles will comprise 16% of its fleet, and should be online by October.

The new CNG trucks have been equipped with 150 diesel-gallon-equivalent (DGE) fuel tanks. The Kenworth vehicles will use 11.9 liter CNG Cummins engines, the latest models of fuel efficient engines. CNG vehicles are cleaner than those that run on diesel, have lower emissions of greenhouse gases, particulates and nitrogen oxides and are quieter than diesel-powered tractor trailer trucks. Additionally, the existing maintenance facility will be upgraded so that any necessary CNG truck repairs can be performed. When used as a transportation fuel, natural gas can reduce greenhouse gas emissions by up to 25 percent when compared to petroleum fuels, and can significantly reduce other pollutants as well, according to the U.S. Environmental Protection Agency. Natural gas is the cleanest burning alternative-transportation fuel commercially available today. The use of domestically-produced alternative fuels such as natural gas, propane, electricity and bio-fuels can curb harmful emissions and help reduce our dependence on imported petroleum.

According to the U.S. Department of Energy, there are now 111 CNG filling stations in New York State, including 36 that are open to the public. The funding was provided as part of Governor Andrew M. Cuomo’s Regional Council Initiative. “Willow Run Food’s plan to use more environmentally preferred fuels is a strong statement of commitment to energy solutions that will benefit all New Yorkers,” said Harvey Stenger, President of Binghamton University and REDC Co-chair. “Through this investment, we will reduce our dependence on imported oil, create jobs locally, and take significant action to address the negative environmental impacts from burning carbon containing fuels.”

Assemblyman Clifford W. Crouch said, “This is a great example of a local business innovating and adapting to the latest technologies that are available for businesses to grow in New York State. This is a two-fold project for Willow Run Food, Inc.: to increase distribution for food companies in the Northeast and also reduce its carbon footprint to become cleaner and more energy efficient. With this investment in compressed natural gas vehicles, and many other clean-energy projects, Willow Run Food, Inc. has become a regional leader in alternative energies, setting a great example for other businesses to follow.” Senator Tom Libous said, “It’s great to see NYSERDA and the Regional Council partnering with a local business like Willow Run Foods to utilize clean energy through domestically-produced natural gas. I hope to see more businesses become partners in clean energy.”

Willow Run Foods Welcomes Guests

Willow Run Foods welcomes distinguished guests to our facilities in Kirkwood, NY. Among the guests were groups Unshackle Upstate and Greater Binghamton Chamber of Commerce. Executive Director of Unshackle Upstate Brian Sampson, CEO Greater Binghamton Chamber of Commerce Lou Santoni, State Assemblywoman Donna Lupardo, State Assemblyman Phil Palesano, State Assemblyman Christopher S. Friend, New York State Director of NFIB Mike Durant and several business owners.

Wendy's Walk Honored by Legislature

By: NewsChannel34.Com

The Wendy's Walk for Kids has been honored by the Broome County Legislature. The walk, which takes place during the Dick's Sporting Goods Open at En-joie Golf Course each year, recently was recognized as the PGA Champions Tour's top charity of 2012. Wendy's Walk has been in existence for four years. In its first year, 150 walkers raised $40,000 for area organizations that serve children. Last year, 700 walkers raised nearly $200,000.

Jeff Coghlan says, "It's in times when there are so many conflicting issues, so many polarizing issues in our community and in our country and in our world, and it's just great to be involved in something that we can all agree on. That's helping children." This year's Wendy's Walk for Kids will be Sunday August 18th after the final round of the Dick's Open. You can register at wendyswalk.com.

Willow Run Foods secures $1.3 billion contract

by Debbie Swartz, pressconnects.com

A $1.3 billion contract between Wendy’s restaurants and Willow Run Foods Inc. is expected to bring up to 75 new jobs to the facility. The five-year contract will include service to nearly 500 Wendy’s restaurants throughout the Northeast, including New York, New Jersey and all of New England. Willow Run provides the restaurant’s food, as well as its paper and cleaning products, said company President and Chief Executive Officer Terry Wood. “It’s obviously huge for us,” Wood said. “This contract doubles the size of our annual Wendy’s sales.”

The company will immediately begin hiring up to 75 employees, including truck drivers, warehouse workers and office personnel, Wood said. Those interested can stop by the facility or apply online at www.willowrunfoods.com. The company will likely hold a job fair in the near future. Broome County Executive Debbie Preston, a Republican, said the contract is a testament to the company’s strong business operation and talented work force. “I believe this is only the beginning of Broome County’s comeback,” she said.

Preston’s Democratic challenger in the race for executive, Tarik Abdelazim, said the news reaffirms Willow Run’s reputation as a national leader in the food distribution industry. “This is just a model of what can be done if we focus on food processing as a key regional strength right here in Broome County,” he said. “This is a great cluster and anchor of industries to build around.” Since its last contract expired, Wendy’s and Willow Run agreed to two one-year extensions, followed by another six months of negotiations, Wood said.

The company also supplies goods to Arby’s, Sonic, Popeye’s and Quizno’s. Wood said he announced the new contract to Willow Run’s 300-plus employees Monday morning. “They’re all elated and excited,” he said. The contract begins Oct. 1. Willow Run Foods Inc. is an employee-owned company that has serviced Wendy’s restaurants for 31 years. It was named Wendy’s Distributor of the Year for 2011.

Kirkwood truck driver 'a hero' to one Long Island resident

by Nancy Dooling, pressconnects.com

KIRKWOOD -- John Palmer doesn't see himself as a hero. Bishop Lester L. Williams disagrees.

A truck driver for Willow Run Foods Inc. in Kirkwood, Palmer saved Williams' life, the church pastor says. "Saving me was not on his agenda for the day. But when the opportunity presented itself, he rose to the occasion," Williams said. "For that, I deem him a hero." It was a few days after Christmas and both men were stuck in traffic on a snow-choked roadway in Queens. Palmer, 38, was making his weekly run from Kirkwood to supply fast food to Popeye's restaurants in Queens.

Williams, 58, had dropped his wife and daughter off at a train station and was heading home to Nassau County when traffic in Queens -- already slowed by a snowstorm -- came to a standstill because of a traffic accident. An hour crawled by, said Williams, who was stranded without any food or drink in his church van because he only expected a 20-minute trip to and from the train station. That was a problem for the bishop of The Community Church of Christ in Queens. He was minutes away from going into a diabetic coma, and traffic wasn't moving and wasn't going to move.

Eventually, Williams, who gives himself an injection of insulin six times a day to control his diabetes, was starting to black out. That's when he began asking people for food or candy. But this was Queens. "I began asking passersby if they had food or candy and they looked at me like I was crazy," Williams said. Then the bishop walked up to Palmer, sitting in his Willow Run rig, right behind Williams' van.

There was no hesitation. The Bainbridge resident gave Williams his lunch. Then he walked back to the van with him. "He looked sick," Palmer said. "I wanted to make sure he was OK." With Palmer standing watch, Williams ate a banana and other food and slowly, the pastor began to feel better. There was no point in calling an ambulance. Besides, the road was so clogged with unplowed snow that paramedics wouldn't have been able to get to Williams anyway, the bishop said.

In fact, the snow that hit New York City during Christmas week had so paralyzed the city's emergency service system that numerous ambulances and their crews from Broome County had been called to volunteer to help city crews respond to emergencies. Even though the pastor looked better, Palmer wasn't convinced. He went back to his truck and returned with half a bottle of Mountain Dew. Palmer stood by while Williams drank the soda. "He didn't have to do these things," Williams said. "But he did." Slowly traffic was beginning to move.

Williams asked Palmer for his name, and Palmer gave it to him, but the truck driver didn't want anything in return. "His 'thank you' was more than enough," said Palmer, who is married and the father of two children. Still, Williams was determined to make his "thank you" stick. So, he followed Palmer out of the traffic jam far enough to write down the "Willow Run Foods" logo painted on Palmer's rig.

When he got home, Williams looked up the Kirkwood-based company and sat down and wrote a letter to Terry Wood, the president and CEO of Willow Run, praising Palmer for his actions. Wood runs a busy company. The casual-dining and fast-food distributor serves restaurants throughout the Northeast and Mid-Atlantic. Annual sales at the company are $494 million. The CEO knew nothing of Palmer's Dec. 28 actions until he opened Williams' letter -- written the day of the rescue, he said. "John is an unassuming guy," Wood said. "He didn't say a word to anyone."

But Wood made sure Willow Run employees knew about what Palmer had done, publishing Williams' letter in the company newsletter. A hard worker and quiet man, Palmer deserved the praise, his boss said. There was no disagreement on that. "He is the reason that I am alive," Williams said.

Willow Run Foods Hero

In the early hours of June 20, 2014, James Yadlosky, a Willow Run Foods professional driver was driving by what he thought was a bon-fire. After careful observation the bonfire looked to be a house fire. Mr. Yadlosky pulled over, ran to the house and banged on the door awakening a lady inside the house. The woman stated that there was someone in the house that was in a wheelchair and asked for help. James went in, helping to get the other person out of the house to safety.

Wayne Steffen, a representative from Willow Run Foods spoke to Bill Haynes, a Cayuga County Emergency Services Investigator who referred to James Yadlosky as a “Hero”. Haynes also stated to Steffen that he forwarded the information to the County to have Yadlosky nominated for an American Red Cross Real Hero award. “Everyone at Willow Run is proud of James for caring enough to check on a suspicious situation and for being courageous enough to enter a burning building to save a stranger’s life. We are immensely pleased to have him as a longtime member of the Willow Run family.” – Terry Wood President/CEO

Adult Good Samaritan 2014 Award

Honor text in the program given that night. What started as a routine trip for truck driver James Yadlowsky on June 20 turned into a night he’ll never forget. It was 2 a.m., and he was on his way home to Binghamton to be with his wife and three young children. He noticed a small burning in the distance and thought it was a bonfire, but as he got closer his gut told him to pull over.

While others continued to drive past, James was the only one to stop and investigate the situation. He made his way through the darkness to the house and noticed that the windows were blown out. He banged on the front door until a woman answered, and she explained that she was a caretaker for a disabled woman and that she couldn’t get her out by herself. With James’s help the two raced against time and managed to safely remove the disabled woman Crystal Sobotka, and two dogs from the burning home.

The flames engulfed the wheelchair ramp, so they had to carry her and her wheelchair down the porch steps. The house was destroyed but Sobotka’s family, who had previously lost a loved one to a house fire, is extremely grateful for James, who would return to his family that night as a hero.

Interview From the Press and Sun Bulletin: Willow Run driver saves 2 from burning Cayuga Co. home

Jon Harris, jharris6@gannett.com

KIRKWOOD – James Yadlosky Jr. doesn't remember the date when he saved two women from a burning home in Cayuga County. But every other detail from the early morning fire is burned into the 37-year-old Kirkwood resident's mind. On June 19 — a Thursday — Yadlosky, a professional driver at Willow Run Foods in Kirkwood, parked his tractor-trailer at a Thruway rest area because he had run out of hours for the day. When Yadlosky woke up, it was about 1 a.m. on Friday, June 20.

Before leaving for Kirkwood, Yadlosky had to choose what route to take. To avoid further costs, Yadlosky decided to take Route 20 — a more difficult driving course but one without tolls. Yadlosky was driving along at about 2 a.m. Friday when he noticed a small flame — about six inches in diameter and a little more than a foot tall — behind a home on Clark Street Road in Aurelius.

At first, Yadlosky thought the homeowner was having a bonfire, since the flame was directly behind the house. But then reality sank in. "I said, 'Wait a minute, it's 2 o'clock in the morning, and there's no lights on inside the house,'" Yadlosky recalled. "As I got right upon the house, it just didn't seem right. So I said, 'Well, I better stop and check it out.'"

Yadlosky pulled his loaded rig about 500 yards past the home's driveway. He then walked up the driveway to the back of the house, where he noticed the windows by the back porch were blown out. Realizing it was not a bonfire, Yadlosky immediately thought, "Somebody is inside — I need to wake them up." He rushed to the front door, banging on the door as hard as he could. By the third knock, a woman came to the door.

Startled by Yadlosky's knocking, she told him: "Go away. Leave us alone." Yadlosky replied, "Ma'am, your house is on fire." The woman, skeptical at first, looked to the back of the house and saw flames through the kitchen window. The woman, now panicked, struggled to get the deadbolt unlatched.

When she finally did, Yadlosky urged her to get herself and anyone else out of the house. But the woman, a caregiver, told Yadlosky that he had to come inside the house and help her get a handicapped woman out. "I can't get her out by myself," the caregiver told Yadlosky. Yadlosky entered the house.

He and the caregiver went through the kitchen, then the dining room, next the living room until they arrived at the bedroom where the woman was. The caregiver put on a lift belt. Yadlosky grabbed the wheelchair, brought it to the bed and locked its brakes. He and the caregiver next lifted the woman into the wheelchair. By this time, the flames were already ripping through the kitchen. The home's wheelchair ramp was off the kitchen, eliminating that escape route.

Yadlosky and the caregiver wheeled the woman to the front porch, grabbing two dogs in the process. Yadlosky then slowly bumped the wheelchair down each step of the porch's stairs. After wheeling the woman down to the front of the yard, Yadlosky went back to get the dogs. The caregiver, thinking of the other animals inside, opened the screen door — but flames immediately rushed out.

While the two women and a couple pets were uninjured, several animals died in the fire. Yadlosky, the caregiver and the woman moved farther down the road, putting plenty of distance between themselves and the fire. Five minutes after that, fire departments started showing up. A 911 call made by an unidentified caller at 2:38 a.m. alerted firefighters to the blaze. In all, 16 fire departments responded, which was mostly contained by 6 a.m. that morning.

As firefighters battled the flames, Yadlosky stayed with the two women, allowing them to use his phone to try to make contact with loved ones. Cayuga County's branch of the American Red Cross soon arrived and tended to the two women, who thanked Yadlosky for what he had done. "They were just like, 'Wow, thank you so much for stopping. We never even would have known,'" Yadlosky recalled. At this point, Yadlosky planned to hop back in his rig and make the remaining 90-mile trek to Kirkwood.

But before he got that far, firefighters stopped him and said he had to wait for the fire investigator to arrive. So Yadlosky waited an hour for the fire investigator to arrive and then another 15 minutes while the official observed the scene. Yadlosky then spent a half-hour with the investigator filling out paperwork. At about 5 a.m., Yadlosky finally left the scene, three hours after he made the decision to stop his truck.

"Once you're there, you're going to do whatever you can do to assist," he said. "It's not until days later that you go, 'Wow, I was in a burning building.'" Rob Anthony, second assistant chief of the Aurelius Fire Department, said the fire destroyed the Clark Street Road home. He called Yadlosky a "lifesaver."

"If he wasn't there, we would have had a much worse situation on our hands than just a house fire," Anthony said. Pamela Baker Gratton, manager of Cayuga County's branch of the Red Cross, said Yadlosky has been nominated for a Real Hero award in the Adult Good Samaritan category. The Real Heroes Breakfast will be held Dec. 3. Baker Gratton said she visited the Clark Street Road home the morning after the fire to try to find one of the woman's cats — a search that ended up fruitless. All that remained of the house that morning was a shell, she said, a visual that makes Yadlosky's actions more impressive.

James Yadlosky Jr.

  • Residence: Kirkwood.
  • Hometown: City of Binghamton.
  • Age: 37.
  • Education: Graduated from Windsor High School in 1995. Attended the University at Buffalo from fall 1995 through fall 1997. Studied at SUNY Broome Community College from spring 1998 through fall 1998. Earned about 80 credits in college while studying civil engineering but did not get a degree. Trained at Willow Run Foods and received his Class A Commercial Driver License.
  • Family: Married to Rebecca, 32, and has three kids: Noah, 12, Kyrsten, 5, and James III, 3.
  • Employment: Roof mechanic and inventory control clerk at Binghamton Slag Roofing from 2004 to 2007. Started at Willow Run Foods on Sept. 1, 2007, as a professional driver and recently became a driver trainer at the company.
  • Hobbies: Yadlosky enjoys traveling with his family. The family has visited most of the theme parks in the Northeast and most recently traveled to Las Vegas to tour the National Parks.

For more info and pictures please visit Press and Sun Bulletin online.

Supply & Demand Chain Executive Magazine Cadec

Customer Willow Run Foods Named to 2012 Supply & Demand Chain Executive Magazine 100 List of "Great Supply Chain Projects"

MANCHESTER, NH - May 15, 2012 - Cadec Global (www.cadec.com), which provides enterprise-class fleet management solutions, announced today it and customer Willow Run Foods were recognized in Supply & Demand Chain Executive Magazine's 11th annual listing of the Supply & Demand Chain Executive 100, highlighting "100 Great Supply Chain Projects." Winners will be profiled in the June issue of the magazine. Launched 11 years ago, Supply & Demand Chain Executive announced its first "100" list of supply chain solution providers, consultants and other organizations that were helping lead the way in transforming companies' supply and demand chains.

This year, the magazine focused the criteria for its "100" feature on supply chain transformation projects that have had a significant impact on the companies going through the implementations. Applicants were evaluated by the magazine's editorial staff primarily based on: ambitiousness/scope of the project; creative application of technologies/solutions/services used; extent of the business results/impact; and clarity of submission.

Cadec nominated customer Willow Run Foods, which leveraged Cadec's enterprise-class fleet management software to generate savings of over $700 per truck annually from savings in labor and materials, in addition to maintaining fuel savings. "Cadec is a very important partner for Willow Run Foods," said Michael Albertson, the company's IT Manager.

"With the help of Cadec, we've been able to execute on a number of important initiatives including moving to electronic logs, which allowed us to reduce costs associated with paper goods and processing. Cadec has also given us enormous insight into data across our entire fleet. This directly impacts customer service, helps us improve our own efficiencies with items like payroll, and helps us meet our goals to improve fuel efficiency, as we have reduced idle time and can make sure our trucks are operating at peak performance."

"We are thrilled to be named with Willow Run Foods to this year's Supply& Demand Chain Executive 100, a prestigious list of supply chain leaders," said Jon Bernstein, CEO of Cadec Global. "Cadec's enterprise-class fleet management solutions extend the supply chain into the cabs of delivery trucks, helping our customer increase efficiency, productivity and order accuracy while reducing costs. Willow Run provides a wonderful example of what a well-run fleet looks like."

About Cadec

Cadec Global provides enterprise-class fleet management solutions that empower fleets to drive continuous cost reduction and service improvement, while ensuring regulatory compliance and safety. Cadec's SaaS-based solution evolves with the needs of growing fleets, from basic EOBR reporting to true real-time data accessibility and configurable workflow. Cadec enables fleet managers, maintenance departments, and supply chain executives to make smarter decisions out of the box, year after year. Since 1976, the best-run fleets in North America have relied on Cadec to increase their competitive advantage by operating more efficiently, and with the highest standards of customer service.

Wendy’s Honors Willow Run Foods

A Letter From the CEO


Len Basso, Dave Zelenyak and I just returned from the annual Wendy’s Summit in Ohio. The meeting includes all the Wendy’s distributors in the U. S. and Canada meeting with the Wendy’s Co-op and Wendy’s Corporate people. I must say Willow Run Foods was the “hit of the party”. First of all Willow Run was awarded an award for “Above and Beyond” recognizing our efforts during and after hurricane Sandy and more recently, winter storm Nemo.

Pat Brown was lavish in his praise for our Sales and Customer Service team and the Transportation Department especially our professional drivers for everyone’s tireless work to help the Wendy’s operators during these challenging periods. Next Dave and his team received the First Place Award for the highest outside auditor score (Silliker) of all the distributors in North America. What a great feat to accomplish. Congratulations to all of you.

Finally, Willow Run Foods, for the second year in a row received the prestigious and much coveted “Wendy’s Distributor of the Year” award. Pat Brown started the accolades by saying our performance for the Wendy’s operators is unbelievable, the transition of new stores to our program was “virtually flawless” and that in talking with our Wendy’s operators he has found that they love us and never want to give us up.

Rebecca Hurst added for Produce Director, Bob Stumpo that Dan and Andy do the best job of handing produce in the entire Wendy’s system, even though our produce travels among the longest distances, our customers are the most satisfied with the fewest complaints of all distributors. Everyone at Wendy’s had amazing things to say about Lynn Lasky for overseeing the Wendy’s program, for Brian Cartie as the Wendy’s buyer, for Len and all of the drivers for their great care and service, in addition about our company as a whole for our tremendous performance day in and day out.

Ed Medlock went so far as to say other distributors were asking about the Willow Run Secret for being so good. He actually told some others that he thought a contributing factor was that we are employee owned and that everyone really cares about doing a great job. Whatever the reasons, you all are continuing to perform to the highest levels imaginable.

Congratulations and thank you. You each should be very proud of your company and your enormous contributions.

Terry Wood

President and CEO, Willow Run Foods, Inc.

For more information about this award please refer to Wendy’s Supply Chain Coop. article, please click here.

Willow Run Foods Ribbon Cutting for New CNG Tractors

“The alternative transportation project, which is receiving $1 million from New York State Energy Research and Development Authority (NYSERDA), includes 15 heavy duty compressed natural gas (CNG) trucks, leased from Ryder System, Inc. (Ryder). In addition, there will be upgrades to Willow Run’s on-site maintenance facility, operated by Ryder, to meet the unique specifications required to service natural gas vehicles…

…The heavy duty trucks will be mostly used in New York City, Long Island and northern New Jersey, helping to offset a high-traffic region with significant greenhouse gas emissions. The vehicles will have up to a 500-mile range on a single fill-up, which is more than a typical CNG truck. This will allow drivers to complete a full delivery circuit from the company’s distribution center without having to refuel.”

(For further information click here for the full press release) We will keep this page updated with links from news affiliates as it comes available. Photo Gallery of event click here

Golden Link Awards

Script presented before reception of award from Wendy Distribution Awards Ceremony held October 19, 2013

Golden Link Award Script - Willow Run Foods

Our next award goes to Willow Run Foods.

Please come join us on stage.

Willow Run Foods has provided excellent service and flawless execution for 32 years.

Willow Run distributes food, packaging, and supplies to 477 Wendy's restaurants in the New York and New England markets.

They serve more restaurants than any other DC in our system.

Willow Run consistently ranks at the top in all DC scorecard metrics.

And they were among the highest-rated DCs in our Spring survey of restaurant general managers.

Willow Run was recognized as the 2012 Distributor of the Year at our last Distribution Summit for their dedication and overall performance.

Last year they took on 230 additional restaurants in the New York area.

They seamlessly transitioned the new restaurants with no service disruptions for restaurants already in their territory.

Four weeks after the transition that area was hit hard by Super Storm Sandy. Willow Run worked closely with QSCC and affected operators to quickly re-supply restaurants as soon as they were ready to re-open.

Willow Run also supported our relief efforts by volunteering to deliver products donated by several of our suppliers to areas that were hit hardest by the storm.

Four months later Willow Run faced another challenge. A blizzard in the Northeast impacted many of the same areas hit by Super Storm Sandy. They again worked effectively to minimize supply disruption and help restaurants resume operations.

Ed Medlock, Sr. Vice President Distribution, Logistics and Program Management, Wendy’s Quality Supply chain co-op (WQSCC) and Terry Wood, President and CEO of Willow Run Foods with Distribution award during a presentation from Medlock October 24, 2013.

Through it all… Willow Run clearly demonstrated flexibility and a strong commitment to excellence.

They are also introducing 15 new tractors powered by compressed natural gas.

This fuel provides less carbon emissions than diesel and it's produced domestically.

For all these reasons and much more please join me in honoring Willow Run Foods.

For more information from WQSCC and the Golden Link Award please click the link. 2013 Golden Link Winners

Willow Run trucks to be Fit with Tire Pressure Monitors

KIRKWOOD -- Willow Run Foods said special sensors that monitor tire pressure on its tractor trailers could help the company and others like it improve fuel use and safety and lower operating costs. Willow Run, based in Kirkwood, has agreed to let its roughly 100 tractor trailers be part of a demonstration project using this technology from Par Logistics Management Systems of Rome, Willow Run President and CEO Terry Wood said. The tractor trailers are being outfitted now with the sensors. All of the vehicles should have them in about a month.

The study will last about a year, and the findings will be presented to industry, energy and environmental groups, said the New York State Energy Research and Development Authority, which awarded Par a $500,000 contract to demonstrate its tire pressure monitoring system. Par will receive the tire pressure information and post it to an online system that Willow Run can access and monitor in "live time," Wood said. Improper tire pressure can result in tire erosion and blowout and the need for roadside repair, Par President John Sammon III said.

"When your customer list includes Wendy's, Arby's ... and Sonic, you understand that timing is everything," Wood said. "If we miss the delivery window for any reason, everyone suffers." National studies estimate that proper inflation of truck tires would yield between 2 percent and 10 percent increases in fuel efficiency, NYSERDA reported. One billion gallons of excess fuel is used because of inadequate tire pressure. "Real-time tire pressure monitoring via wireless telecommunications is an industry first in trucking," Sammon said.

Willow Run gets two multimillion dollar contracts

KIRKWOOD -- Willow Run Foods said it has received two significant contracts that will lead to about 30 new jobs at the Kirkwood-based food systems distributor. The company has signed a four-year extension with ARCOP to continue distribution for nearly 400 Arby's throughout the Northeast, including the Binghamton area. Revenues from the contract are estimated to be about $380 million, Willow Run President and Chief Executive Officer Terry Wood said. Willow Run has serviced ARCOP for 10 years. Willow Run also has signed a five-year agreement valued at about $300 million to service existing Sonic drive-ins throughout the Northeast starting in February. Some locations in the Binghamton-area could eventually be included in that Sonic mix.

"It does two things for us," Wood said. "One, it validates our service and our company in that we were able to extend an ongoing contract. And it's very exciting for us to be considered and chosen for new business, especially for something like Sonic, which is growing so dramatically." Willow Run's business growth will result in the immediate hiring of about 30 drivers, warehouse personnel and supervisors, Wood said. Willow Run, an employee-owned company, has about 400 employee owners.

The company's warehouse workers are paid $10-$13 an hour, Wood said. Drivers, on average, receive $45,000-$50,000 a year, he said. Supervisors are paid about $25,000-$35,000 a year depending on the position and level of experience. Oklahoma City-based Sonic does not have a restaurant in New York state, according to its Web site.

Wood said the chain has rapid expansion plans for the Northeast, including possibly opening four locations in the Binghamton area. A Sonic representative did not return a call for comment. Marc Newman, managing member of Vestal-based Newman Development Group, said his business has shown Sonic representatives a few area sites for possible restaurants. Sonic seems committed to opening at least a few area drive-ins, but has not confirmed with NDG any specific sites, Newman said.

First Natural Gas Filling Station Opens

"We are proud to partner with Mirabito Energy, Willow Run Foods and Frito-Lay, who recognize the importance of making CNG available in the Binghamton area," said Mary Boettcher, president of Trillium CNG. Boettcher added that fleet operators know that we stake our reputation on delivering a great fueling experience for our customers - fast, safe and reliable. ...SOURCE: Trillium CNG

An employee owned company since 1989, Success through Customer Satisfaction!